We had some real problems getting the pool up and running this year and decided to try Master Pools. They were fantastic to deal with and unlike other pool companies they explained how things worked and what we could do for ourselves. It was a real pleasure dealing with them. They were fair and complete in all of our dealings. Couldn't say enough good things. Very glad to find them as there aren't many pools, or pool companies, in the city.
We wanted to send you a thank you for building our new pool. We are very pleased.
The tile work is absolutely exquisite including the beautiful hand built Mexican mosaics and the iridescent pebble tiles surrounding (Your tile setter has done very good work here considering how tedious these type of tiles are). The pool design work went smoothly with your in-house design team(extremely personable and easy to get along with), to give us the overall pool shape we desired complete with with the automatic pool covers for both the pool and the hot tub (features we were previously told by others we could not get). The fibre optic lighting on the pool bottom gives us extraordinary night time ambiance along with the LED lights. The normal pool lighting provides excellent show of the mosaic tiles both during the day and night. The other features such as the water spray(s) are a hit with the kids. The extras such as the curving of the pool bottom into the walls is both easy on the eyes and on our feet and body parts.
As for the mechanical control equipment, the automatic water chemistry and level control equipment keeps maintenance to a minimum and worry free. The automatic valves make switching the pool’s water features on and off very user friendly.
Your flexibility in managing other work concerning the concrete pool area floor was completed efficiently and eliminated one extra trade.
Thank you for recommending our feature wall designer and working with him to produce the water fall effect within his scenic design. This type of art is one-of-a-kind.
- M & W (view featured project)
I was quite happy about the construction of my residential pool. The staff knew what to do and got the job done on time. Scott was a big help in the planning process and guided me through the building phase.
We have been dealing with Master Pools in different capacities for over 2 decades. Their service, price, and product knowledge are top notch and make it an easy decision to call them every time we have pool needs.
Paul Baxter | Tunnel Mountain Resort
As a local Calgary distributor to the swimming pool and spa industry for the past 45 years, Western Pump has had the pleasure of working with the staff of Master Pools Calgary. The level of professionalism, courtesy and enviable business ethics that have been exhibited to us from their service technicians, through to the upper level of management, has been nothing short of first rate. With these exceptional qualities it is easy to understand how Master Pools Calgary has developed into the premier pool company that they are today. The staff at Western Pump would not hesitate in recommending Master Pools as a dependable and reputable service company to those who are inquiring. We look forward to continuing our business relationship for many more years to come.
Joe Zielke | Manager Pool & Spa Division, Western Pump Ltd.
I am writing to express our gratitude for the excellent service and workmanship provided by Master Pools. Carefree Resort has the second largest outdoor swimming pool in all of Alberta. After 25 years of operation we were encountering serious problems with the pool. Rectifying the numerous issues required a major overhaul, to correct the problems and upgrade the entire circulation system to meet the provinces current standards. Master Pools provided us with a thorough appraisal of our needs and various options and through their fine reputation and competitive bid, were awarded the contract.
The project was very extensive and we were completely satisfied with the high quality work and professionalism provided by Master Pool’s. We will not hesitate to call upon them again, for our future needs, and highly recommend them to anyone requiring their services.
Dennis Herr | President – Board of Directors, Carefree Resort on Gleniffer Lake